Subscription & Cancellation Policy
Last updated: November 7, 2026
This policy explains how subscriptions to Vora Tech LLC’s cloud software are billed, renewed, and cancelled. It applies to the subscriptions on sale today, ErpVora and VoraCashier, which bill differently, as set out below. FlowVora is in development and cannot be subscribed to yet. VoraClip is a one-time purchase with no subscription, so there is nothing to cancel. Our SaaS Terms of Service apply to every subscription.
1ErpVora
Billing. ErpVora plans are billed monthly in advance in US dollars: Starter US$29 and Business US$79 a month, and Enterprise at a price agreed with you. Paddle.com is the Merchant of Record: it takes payment, charges applicable tax, and sends your receipts, and Paddle’s Buyer Terms also apply.
Renewal. Your subscription renews automatically each month at your plan’s price, and Paddle charges your payment method on file, until you cancel.
Cancelling. You can cancel at any time by emailing billing@voratechllc.com from your account email, or through the link in your Paddle receipt. Cancelling stops future renewals, and you keep access until the end of the month you have paid for.
2VoraCashier
Billing. VoraCashier plans are paid in advance for a month or a year, in Egyptian pounds including VAT: Starter EGP 499, Café EGP 1,199, and Restaurant EGP 2,199 a month, and a yearly plan costs the same as ten months. We arrange payment with you directly and do not store your card.
No automatic renewal. Plans do not renew or charge you automatically. The app reminds you from 7 days before your plan ends, and you renew by contacting us.
Cancelling. To stop, simply do not renew, or tell us at billing@voratechllc.com. You keep access until the end of the period you have paid for.
3Free trials and promotions
VoraCashier’s 14-day free trial needs no card and does not turn into a paid plan; when it ends, you choose whether to buy a plan. For ErpVora, a free trial or promotion becomes a paid subscription only when you choose a paid plan and complete the Paddle checkout.
4Price changes
We announce price increases at least 30 days before they apply, and they take effect at your first renewal after that notice. You can cancel before then if you do not accept the new price.
5If a payment is not made
If a renewal payment fails or a plan is not renewed, access stops when the paid period ends, until payment is made. Your data is kept, and access returns with all your data when you pay.
6Your data after a subscription ends
We keep your data after your subscription ends, so you can come back to it. You can ask us at any time for an export of your data, or for its deletion. We delete it within 30 days of a verified request, except records the law requires us to keep.
7Changing your plan
To upgrade or downgrade, contact billing@voratechllc.com. We will confirm in writing when the change takes effect and any difference in price before we charge it. Plan limits, such as the number of users or branches, apply from the date the change takes effect.
8Contact
For questions about this document, contact us:
Vora Tech LLCRegistered in New Mexico, United States, and operated remotely from Egypt.Registered address (not an office): 1209 Mountain Road Pl NE, Ste N, Albuquerque, NM 87110billing@voratechllc.comvoratechllc.com